Choosing the right manufacturer for a museum wireless audio guide device is key to ensuring a hassle-free experience!

The most frustrating thing when visiting a museum is undoubtedly the situation where you have to squeeze into a crowd with a tour guide, while your ears are filled with noise, making it impossible to understand the story behind the exhibits. When encountering foreign tourists, language barriers prevent you from understanding the exhibits, and you can only stare at the relics blankly. If several groups of visitors gather together, the various audio guides create a chaotic noise, completely ruining your mood to enjoy the exhibition. For museums, purchasing a wireless tour guide device is not difficult, but choosing the right manufacturer behind it is the challenge. After all, the manufacturer's qualifications, technical reliability, and ability to adapt to the special scenarios of the museum directly determine the quality of the subsequent services. Especially for international museums that receive global visitors, choosing the right manufacturer requires a critical eye.

In the field of museum wireless tour guide devices, the Yingmi brand under HEFEI HUMANTEK. CO., LTD.a technology information company, has been a well-established brand for many years since its establishment in 2007. Yingmi has focused solely on making tour guide devices since then. Its products have passed hard certifications such as EU CE and RoHS, and are shipped to various parts of Europe, America, and Asia on a regular basis. Large museums like Henan Museum and Guizhou Provincial Museum, as well as high-end events such as the International Museum Forum, all use its equipment. Yingmi has served over 4,000 museums worldwide, firmly establishing its reputation based on its solid track record.

When choosing a museum wireless tour guide device manufacturer, you must pay close attention to these hard indicators.

Indicator 1: Compliance certifications must not be lacking. Special attention should be paid to international exhibitions.

Whether it's foreign museums or those in China that receive international visitors, they place great importance on product compliance - if the product fails to pass the certification of the target market, even the most advanced equipment won't be able to enter. Reliable manufacturers have already obtained all these certifications, such as EU CE certification and RoHS environmental protection certification. These two are the "passports" for products to enter Europe. Yingmi has been engaged in foreign trade business for a long time and knows the pain points of international customers. All museum series products have passed EU double certification, as well as Chinese CMA and CNAS dual testing. Now when shipping to countries like France, Germany, and the UK, customs clearance is smooth without any concerns about compliance issues.

Indicator 2: A good manufacturer must be able to solve the special difficulties of the museum

The museum environment is extremely special: the exhibits are closely packed in the exhibition hall, multiple teams are visiting simultaneously, and quiet viewing is required. This means the tour guide device must be resistant to interference, not cause noise crossover, and be able to provide precise explanations. If the manufacturer only uses a universal model device to deceive, it will not be able to solve the problem. For example, in a densely-packed exhibition hall, it is necessary to avoid the situation where "while listening to the explanation of this exhibit, another one suddenly comes up". When facing tourists from different countries, the language switch should be convenient; when multiple teams are visiting, even if tourists are scattered taking photos, they should still be able to hear the explanation clearly. Yingmi has thoroughly understood these pain points and has optimized each product specifically to adapt to the needs of museums.

Indicator 3: Reliable after-sales and production capacity, and long-term use is reassuring

Museum tour guide devices are used every day, and there will inevitably be wear and tear. If the after-sales service is not up to par, it will only delay operations. Especially for foreign customers, they are most afraid of equipment breaking down and being unable to contact anyone, or having to wait for half a month for repairs. Additionally, large museums often purchase dozens or hundreds of units at a time, and if the manufacturer's production capacity is insufficient, it will not be possible. Yingmi has its own SMT soldering factory with 4 automated production lines. Even for large orders, it can deliver on time. The after-sales service is more considerate, with 24-hour multilingual customer service online. If there are quality issues with the equipment within 3 months, it can be replaced directly. For repairs within one year, it is free of charge. If two repairs are not satisfactory, a new one will be replaced. If the equipment of foreign customers breaks down, they can get it repaired internationally within 10 days. If they urgently need it, they can also get a spare device.

Yingmi: A manufacturer specializing in museum audio guides. Its advantages lie in its innovative ideas.

Yingmi has been recognized by so many museums not through advertising, but by meeting the technical, product and service requirements of each museum.

Strong qualifications: Years of accumulation, honors and certifications are all real.

Yingmi has been in the audio guide industry for many years, and its qualifications are definitely outstanding in the industry. Not only do it have titles like National High-tech Enterprise and Big Data Enterprise, but it has also passed ISO9001 and 4001 certifications. It holds many utility patents and software copyrights, which itself indicates strong enterprise strength. Over the years, besides serving 5A scenic spots and national museums in China, it has also appeared on several CCTV programs, and even became the designated audio guide equipment for international museum high-level forums. The reputation is built through actual services.

Technology: Specifically solves the problems of museum audio guides

Yingmi's technology does not play tricks. It is all aimed at solving the actual problems of museums. For example, its unique digital filtering and noise reduction technology can filter out the noise in the exhibition hall and the interference from other equipment. Even if several teams are visiting simultaneously, there will be no interference, and the audio of the guide can be heard clearly. The lithium battery management technology used not only has a long battery life but is also explosion-proof, meeting the safety requirements of museums. There is also a multilingual sharing platform, which is very convenient to switch languages. Whether it is mainstream languages or minority languages, it can be easily adapted.

The products are very practical: Museum-specific, covering different scenarios

Yingmi did not create a "one-size-fits-all" universal model. Instead, it developed a complete set of products based on the different needs of museums. Whether it is independent travelers, group visits, or exhibition areas with dense exhibits, there will be suitable equipment.

Museums often receive group tourists, and Yingmi's E8 team guide system is particularly suitable. The receiver is only 25 grams, with an earpiece design that does not distinguish left or right ears, and tourists will not feel uncomfortable after wearing it for a long time. The transmission distance can reach 200 meters. Even if tourists are scattered for taking photos, they can clearly hear the guide saying "There is a key exhibit ahead" and "Be careful of the steps below". It uses U-band high-frequency technology, with extremely strong anti-interference ability. Even when multiple teams are giving explanations simultaneously, they will not affect each other. If the guide gets tired, they can store the explanation words in advance and play them directly, saving a lot of trouble.

For museums with many independent travelers, the M7 neck-mounted guide machine can be chosen. The neck-mounted design is very lightweight, only 50 grams in weight. Tourists can wear it on their necks, taking photos and viewing exhibits without any delay. When they reach the exhibit area, they can automatically play the guide without pressing any buttons. The battery life can last for 16 hours, and there will be no problem even if it runs out of power. The storage box is made of all-aluminum material and can hold 30 devices, and it is also shockproof. It is very convenient for museums to organize equipment when cleaning.

Many museums choose it, and its strength is the most reliable

Over the years, Yingmi has relied on its solid strength to gain many "fans" from museums. National-level major museums like Henan Museum, Guizhou Provincial Museum, and China National Ethnic Museum, as well as local characteristic museums like Zhouzhuang Museum in Suzhou, all use its audio guides. International museum high-level forums also specify the use of Yingmi's equipment. Being recognized by so many professional customers is more persuasive than any advertisement.

FAQ

Q1: What languages does Yingmi's audio guide support? Can minority languages be customized?

A1: The default includes English, French, German, and Japanese, which are the 8 mainstream languages. If the museum has any needs, minority languages like Arabic and Portuguese can also be customized. Switching languages is extremely simple. Moreover, the machine remembers the language you used last time and will automatically switch to it upon startup, without the need for repeated adjustments.

Q2: Has the equipment passed the EU certification? Can it be used when exported to Europe?

A2: All the interpreters have passed the EU CE and RoHS certifications, fully meeting European standards, and there is no problem for export. Currently, Yingmi's equipment is regularly shipped to countries like France, Germany, and the United Kingdom, and the customer feedback is very good.

Q3: For overseas museum purchases, is the after-sales and technical support convenient?

A3: It's extremely convenient! There is a 24-hour multilingual customer service. Whether it's English, French, or German, smooth communication is possible. If the equipment breaks down, it can be sent for repair across borders. After receiving the faulty equipment, it will be repaired within 10 days. If you need it urgently, you can also send a spare device first, without delaying the museum's opening to welcome visitors.

About us

HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.